BD17 7DW, Shipley, West Yorkshire
From the inception of Radio Design the overriding aim has been to provide excellence for our customers.
The Hardware Repair Services Division was inspired to provide a class leading repair service for OEMs and Operators, and through this a number of repair centres were established.
These centres of excellence provide repair capability for telecoms equipment, and are geared for high volumes of equipment repair.
Each repair centre operates to support it’s local market. Product transfers between centres has been set up to allow a global repair capability very rapidly.
Highly skilled people are behind all of Radio Design’s processes. All staff are fully trained in their area of expertise which ensures the correct skills are available and utilised efficiently. Good working practices and environments ensure that staff remain committed and highly motivated. The extensive RF experience from within the company provides valuable insights for repair strategies.
Radio Design Hardware Repair Services has dedicated management, sales, engineering and production resources which offers a high degree of flexibility, support and capacity to our customers. This approach allows bespoke repair solutions to individual customer needs including prioritisation of urgent projects. Continuous improvement and future planning is a key element of the Radio Design Hardware Services ethos.
Radio Design has the ability to create customised test interfaces, equipment racks and provide optimised test software. Robust methods are used to ensure the highest quality of repair integrity. All products undergo detailed testing designed specifically for the product type under repair. All repair processes and methodologies are under a continuous improvement program and supported by our engineering group.
From it’s origins in the RF product domain, Radio Design’s engineers have a breadth of experience from many years in the industry. This knowledge and expertise is applied to all aspects of the services, and all products that are repaired.
From the expertise of product design, and utilising the dedicated engineering team, Radio Design can undertake a full third party engineering solution. This includes simple filters or power products to complex transceiver products. Where there is no longer any product support from an OEM (e.g. Legacy or End of Life), or original data is hard to obtain, this can be a very useful route to providing a cost effective repair solution.
A low BER/Scrap rate means less expenditure on replacement product. Radio Design employs a manufacturing based NPI process for launching a product into volume repair. This enables reduced scrap rates (or Beyond Economical Repair). Ongoing engineering activity is undertaken to reduce BER rates further.
OEM current and legacy support is provided by Radio Design through close partnerships to support OEM equipment – both current and legacy units.
Radio Design has the ability to perform multifaceted repairs through the rigorous process undertaken by the repair technicians and engineers. This ensures that a thorough and complete repair is undertaken down to component level, including tuning of filter/combiner products. Using these extensive capabilities ensures that there is more product released back to the field that would otherwise be scrapped.
Where a product is deemed to need regional repair and screening services, Radio Design can provide a low cost method to only send genuine failures for repair.
A unique capability to support medium to high volume products, supporting OEM, third party & multi-vendor repairs.